The angry review — Customer · Founders
Leo's invented bracelet shop gets a 1-star review: 'Broke after two days!!' Help her answer. Founders simulation on MyLeoNes for ages 10–17, no real money.
Your goal
Make the best choices.
- An unhappy customer who complains is giving you free information. How you respond is seen by everyone.
- No real money is involved — this is a simulation.
Score
- Stay calm — You answered politely.
- Fix it — You offered a real fix.
- Learn from it — You looked for the cause.
In real life
In the EU, consumers have a legal guarantee for goods that break because of a fault (at least two years, three in Portugal for new goods since 2022).
Customer
Simulation only: no real money, no personal data, no get-rich promises.
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