Summarise both sides — Lawyer & Mediator · Pretender

Two fictional flatmates, Bia and Leo, argue about cleaning. Bia: 'I do everything!' Leo: 'She cleans at 7 a.m. and wakes me up.

⚖️ All cases here are invented. This is not legal advice. For a real problem, talk to a trusted adult who can help you find proper support.

Write a message · ~3 min

Your role

You're the mediator (in this game).

Your goal

Each feels understood; move towards solutions.

What you know

A good summary names each person's feelings and needs, in neutral words, then asks a forward-looking question.

Limits

No judging who is right.

Success looks like

Both sides — Each need is named.
Neutral words — No blame.
Forward — Opens the way to solutions.

Skills you used

Active listening — Listening to understand, not just to reply.
Clear explaining — Making ideas easy to understand.

In real life

Summarising both sides in neutral words is one of the mediator's most powerful tools. It lowers tension and turns positions into needs that can be solved together.

Lawyer & Mediator

Help people solve disagreements fairly.

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